Privacy Policy


When you register on our site, place an order, join our mailing list, respond to surveys or fill out forms, we gather data/information. Information that is requested that is not necessary will be given the option to opt out or opt in.

During the ordering or registering process on our website, there might be a request for your name, email, mailing address, phone number and other information that is required for us to appropriately share and present information to our customers. You can anonymously visit our website however.

Just like most websites nowadays, we use cookies to make your visitor experience incrementally better, we do it through things like gathering general visitor information and tracking visits on our websites. If you would like more information about cookies and our usage of them, please click on, “do we use cookies?” which is below.

– Your information will not be sold or given away to parties that are not relevant to the business or outside the purpose it was collected for.

– From our company’s side, we implement state-of the-art security and procedures for the main reasons of protecting your information from unauthorized users.

Any or All of the information that is gathered from you may be used in one of the ways listed below,

– To create a customized experience, this data/information helps us to more effectively address your individual needs

– To better our website, we are constantly working to better our website functionality based on the data and feedback we get from you.

– To better our customer service, the information we receive is helpful so that we can address your customer service requests in an appropriate way

– To process transactions, either public or private information of yours will not be sold, exchanged, transferred, or given to any other company for any reason. Unless with your permission, or other than for the purpose of delivering the product or services requested by client. (customer)

– We may use this information to keep in touch through sending emails in a periodic manner. The email address which we have on file may be used to send you updates and information pertaining to your order/request. Including things such as occasional updates from the company’s side, or news, promotions.or related product or service information.

– Your information may be used to administer a contest, promotion, survey or other site features.

– We may use this information to alert you on product upgrades, special offers, updated information and other new services from SWARM.


In the case that you choose not to provide personal information or register you can still access most of the website but your access to the areas that require registration.

In the case that you do decide to register you will be able to select the types of information that you choose to receive from us by subscribing to various services like electronic newsletters, product brochures, trial subscriptions to our portal.If you would like to be there no communication within you and us or hear about other offers regarding other SWARM products and events by email, postal mail, phone, you may choose to opt out by saying you “do not wish to receive marketing messages from SWARM.

SWARM on occasion permits other companies to offer our registered customers info about their products/services, using postal mail only. If you don’t want these offers you may select the option stating that you do not wish to receive marketing materials from third parties.

We will provide the required circumstances to ensure that your personal information is up to date and accurate. This information is available for update on the Visitor Center.

In the Visitor Center, You can:

– View and edit personal information you have already given us

– Opt-In or Out to receive marketing materials or offers by mail from third parties.

– Sign up for email newsletters about SWARM services and products

– Register. Once you register, you won’t need to do it again. Wherever you go on website, your information stays with you.

For the safety of your personal information when you submit a request, place an order or enter, submit, or access your personal information we implement a wide variety of security measures.

The wide variety security measures consist of password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

At SWARM we offer the usage of a secure server. Any and all supplied sensitive/credit information is sent through SSL technology. (Secure Socket Layer) and encrypted into our Payment Gateway providers database only to be accessible by those who have the authorization level with special rights to the specific system. There is also a requirement to keep information confidential.

After transactions, your private information such as credit cards, social security numbers, financials, etc.) will not be stored on our servers.


SWARM is committed and has taken very strong measures to protect your security in the context of your personal information and to assure you that your choices of its intended uses are honored. We have worked and work consistently to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

We can assure you that your transactions on our e-commerce platform is 100% safe and secure. When you place an order or access your information, you will be utilizing SSL software (Secure Server Software), which encrypts your personal information before it’s sent over the web. SSL is one of the safest encryption technologies available on the market.

We are careful and preventive in our measures to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. SWARM is committed to strictly protect the security of your personal information and use given information in the requested format.

Without your given consent, your personal information is never shared outside the company, except under circumstances given below. At SWARM, we keep data in password-controlled servers with limited access. Your information

If information is kept private from your side, no one can see or edit your personal information. Please keep this information confidential and preventing sharing this information with others.

We use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your site’s browser. If you allow the use of cookies, it enables the websites/service providers systems to grab and contain certain information.


SWARM does not sell/trade/transfer to external parties your personal information. This is not inclusive of credible third parties who aid us in our operations (operating websites, conduction SWARM business operations or servicing) These third parties will comply to keep information confidential. Also under the circumstances that if we believe is appropriate to comply with the law, enforce our site policies, or protect our rights/properties/safety. However, non distinguishing visitor information may be provided to other parties for marketing/advertising/etc.

SWARM at its’ discretion may include/offer third party products or services on our website(s) These third parties will have privacy policies of their own. Therefore SWARM has no liability for the content and activities of these linked sites. However, we at SWARM welcome any feedback/suggestions and are always on the lookout to protect the integrity of our website.

Parents/Guardians, We are committed to assisting you in your children’s privacy. We recommend talking to your kids about how to use the internet safely and usage of personal information. SWARM or its website is not a publisher of content geared toward children.

If you believe that we have not followed these principles please update us through email at We will do our best to make it right and fix the problem.


After purchase of a new product and it’s installment, we might ask you to electronically register your purchase. We merge your registration information with past information we have on file. If we do not have past information on file, we create a personal profile for you using your product registration information. If you would like to update that information it will be available in the Profile Center. (Click on Update Profile and edit any Personal Information On your profile). If you have not gotten the chance to create a Registration ID, we will prompt you to do so. This will make sure only you can access information.

A unique personal identification number is assigned to every profile. This will also ensure only you can access your profile. This information will be sent back to your hard drive in the form of a cookie. ( a small bit of code) This code only is identifiable to you. This almost functions as a passport allowing you to download free softwares, newsletters, etc. When you visit premium sites you will be able to visit with already provided information. Even in the case of you shutting down your computer it will still save your information. You will just have to use your Registration ID to identify yourself.

At joining swarm, you give us your contact info including your name and email. This info will be used to stay in contact about updates on your orders, satisfaction surveys and new product offers. Credit Card information and billing addresses will only be used to bill you for the order at hand. We do save the information for your ease of use but do not use it without your approval.

SWARM will release your personal information without notice under the circumstances of it being required by law, or in good faith belief that this act is necessary to: a) conform to the edicts of the law or comply with process served on SWARM or the website; b) protect and defend the rights or property of SWARM and its family of Websites, and, c) act in urgent circumstances to protect the personal safety of users of SWARM its websites, or the public.

We are in compliance to the California Online Privacy Protection for your privacy. We therefore will not release your personal information to outside parties with your approval.

We are up to speed on the practices to confirm that we are compliant to the CAN-SPAM Act of 2003 by never sending out misleading information

This online privacy policy only pertains to data/information collected online not offline

Please visit our Terms and Conditions at for sections showing the use, disclaimers, and limitations of liability governing the use of our site.

You consent to our privacy policy when you use our website.

In the case of changes being made to our policy we will update the Privacy Policy Modification Date below,


If there are any questions about this policy you can reach us at:

Thoughtwave Software and Solution Inc.

We pledge to you, our customer, we have made a sincere effort in bringing you our privacy policy in accord with the following important privacy policy and initiatives.

Federal Trade Commision Fair

Childrens Online Privacy Protection Act

Privacy Alliance

Controlling the Assault of Non-Solicited Pornogrpahy and Marketing Act

Trust Guard Privacy Requirements